

So I am coming to you the community to help me get this issue resolved. The IP 64.25.35.100 is the Wildstar server IP. It goes from 20% all the way to 100% at times. I can clearly see this: The IP 64.71.241.110 is a Rogers registered IP address that I am currently losing 60% packet loss on. I have contacted Wildstar support, sent them the pingplotter information and they told me I have loosing packets on the return trip through rogers IP's. It is not, I've been using a program called PingPlotter to see my connection to this game Wildstar I play and have been noticing the issues from. She, today, told me the issue was resolved. I never heard from them, so today I contacted support again. It is always more informative if testing to the server you are experiencing packet loss from as it may show peering issues which do exist with quite a few gaming sites.Alright so, I have contacted Tech support, the first girl was very helpful, she sent a ticket to engineering to have them look into my packet loss issue. Think, how can a router later in the chain report no packet loss if those earlier did? Just means those earlier were to busy to reply in time but passed the packets on anyway which is their main job. If there is no packet loss there then your destination is configured not to respond and anything previous can be disgarded. In conclusion, if you have packet loss it will show at the destionation so you go to the next router. The hops after the first 3 got all the packets, passed them on and replied in a timely manner so no packet loss. Your first three hops just show routers that were not responding in the time allocated as they were doing their main job and routing the traffic in a timely manner, icmp requests are always treated as low priorty or totally refused.


In your case the router immediately before reported no packet loss therefore all the packets were passed on to the destination. When looking at Pingplotter or even a tracert you always start from the destination and work back. Without being able to read your pingplotter image on my 32" screen I can tell you that you have 0 packet loss until you get to the final destination and you have obviously chosen a router that is configured no to respond to icmp (packet) requests.
